Diabetes Care Club understands what it's like for you to live with diabetes - and our services go far beyond just the delivery of needed supplies. Click below for answers to our members' most frequently-asked questions, and see why thousands are signing up every month to join America's fastest-growing provider of diabetic testing supplies.
- What is Diabetes Care Club?
- What products and services do you provide?
- Do you accept Medicare? Medicaid? Private insurance?
- How do I know if I qualify or if my costs are covered?
- How are insurance payments handled?
- How much will I need to pay?
- Who is responsible for the paperwork?
- How will I receive my diabetes supplies?
- Do I pay for delivery?
- What happens when I run low on supplies?
- Why should I use you instead of my local drug store or pharmacy?
- Are your prices competitive?
- Which glucose monitors do you offer?
- How are you different from other diabetes suppliers?
- What if I can't afford my diabetes testing supplies?
- How do I join?
Don't see your question here... or need more information?
Just call one of our Diabetic Care Coordinators at
1-800-856-3162.
1. What is Diabetes Care Club?
Diabetes Care Club is America's fastest-growing provider of diabetic testing supplies, with thousands of new members joining every month. We serve patients in all 50 states, the Virgin Islands and Puerto Rico -and are an authorized distributor of all name-brand testing supplies.
There is no cost to join, unlike other retail clubs you may belong to. As a member, you'll eliminate the hassle of obtaining testing supplies and save time and money. We handle all the paperwork and shipping is always free. And you can reduce testing pain with one of our alternative site meters. All it takes to join is a toll-free call to 1-800-856-3162.
2. What products and services do you provide?
Diabetes Care Club carries a full selection of state-of-the-art diabetes testing supplies, including:
- » Meters
- » Batteries
- » Test strips
- » Control solution
- » Lancets
- » Lancing devices
3. Do you accept Medicare? Medicaid? Private insurance?
Unlike some other diabetes plans, Diabetes Care Club accepts them all. Call us toll-free at 1-800-856-3162to find out if your costs are covered - and make sure you're getting the maximum savings for diabetic supplies from your Medicare, Medicaid or insurance coverage.
Medicare covers a blood and glucose meter, meter strips, lancets, lancet devices, batteries and control solution for diabetic patients - and typically pays 80% of the cost. Co-pays and deductibles apply. If you have a secondary insurance policy, it may cover the remaining 20%, so you could receive your supplies at no cost to you. Any out-of-pocket cost you may incur will depend on your insurance coverage and the state in which you live. Call us toll-free at 1-800-856-3162to find out exactly what your plan(s) cover.
You can join Diabetes Care Club even if Medicare is not your primary insurance plan - and you do not need to have supplemental insurance. We will file all Medicare, Medicaid and insurance claim forms for you and do not require any upfront payments. If you don't have secondary insurance, you may qualify for our Financial Waiver Program, which waives the 20% not covered by Medicare. If your medical coverage is through an HMO, the HMO must be willing to reimburse a non-network provider in order for our services to be covered.
4. How do I know if I qualify or if my costs are covered?
Chances are you'll qualify for free Diabetes Care Club membership if you have diabetes - and have medical coverage through a private insurance company or through Medicare or Medicaid. Co-pays and deductibles apply. If you are covered under Medicare and have a secondary insurance policy, you could receive your diabetes testing supplies at no cost to you. Call us toll-free at 1-800-856-3162to find out if your costs are covered - and make sure you're getting the maximum savings for diabetic supplies from your Medicare, Medicaid or insurance coverage.
5. How are insurance payments handled?
We will file all Medicare, Medicaid and insurance claim forms for you and do not require any upfront payments. Once you enroll, Diabetes Care Club will be paid directly by one or more of these plans. You do not have to wait for us to be reimbursed in order to receive your supplies. Co-pays and deductibles apply. Any out-of-pocket cost you may incur will depend on your insurance coverage and the state in which you live. Call us toll-free at 1-800-856-3162to find out exactly what your plan(s) cover.
6. How much will I need to pay?
Any out-of-pocket cost you may incur will depend on your insurance coverage and the state in which you live. If you are covered under Medicare and have a secondary insurance policy, you could receive your diabetes testing supplies at no cost to you. Call us toll-free at 1-800-856-3162to find out exactly what your plan(s) cover.
7. Who is responsible for the paperwork?
Diabetes Care Club handles all the paperwork for you, saving you the time and hassle. Our members love having us take care of this complex and often-confusing part of the process. Simply provide us with your insurance information, and we'll take it from there. We'll handle all the necessary forms, including physician approvals, Medicare and insurance forms and more.
8. How will I receive my diabetes supplies?
We'll ship your supplies directly to your home address, via UPS Ground. There is no charge for this convenient service. Let us know if a signature should be required for each delivery - or if you'd like to authorize UPS to leave the package at your door without a signature.
9. Do I pay for delivery?
No, shipping and delivery are always free. And every Diabetes Care Club shipment comes with a 100% Satisfaction Guarantee, as do all our services.
10. What happens when I run low on supplies?
With Diabetes Care Club, you can rely on an uninterrupted supply of the testing materials you need. Once your service is in place, we'll keep the flow of your supplies running smoothly. One of our Diabetic Care Coordinators will call you quarterly to confirm that you have enough supplies on hand. And we'll keep track of your needs, so we'll know precisely when to send your next shipment.
11. Why should I use you instead of my local drug store or pharmacy?
Diabetes Care Club is your most convenient, dependable and cost-effective choice for diabetes testing supplies. With a free Diabetes Care Club membership, all your supplies are shipped directly to your home, promptly and on a regular schedule, at no charge. No more extra driving trips and gas costs - or having to rely on someone else for a ride. No more waiting in line. No more impersonal service. Absolutely no paperwork. The privacy you deserve.
Most pharmacies and drug stores require you to pay upfront for your supplies, which
you will never have to do with us. We can also charge lower prices because our prices are
set by Medicare - and we can only charge what Medicare approves. Pharmacies and drug
stores are free to charge whatever they want, which is often significantly higher than
our prices. We also automatically check in with you every three months to ensure that you
always have the right diabetes supplies and never run out. If you have questions, one of
our pharmacists is just a toll-free call away. And our Diabetic Care Coordinators are
also available to answer any questions you may have about our services and the diabetes
supplies you've received.
"My diabetes supplies are cheaper and sent right to my home." - Julie
12. Are your prices competitive?
We can charge lower prices because our prices are set by Medicare - and we can only charge what Medicare approves. Pharmacies and drug stores are free to charge whatever they want, which is often significantly higher than our prices. Plus, if you are covered under Medicare and have a secondary insurance policy, you could receive your diabetes testing supplies at no cost to you.
Combine that with the many other cost and time-saving benefits of membership, such as free shipping, no paperwork and an uninterrupted flow of the supplies you need - and Diabetes Care Club adds up to your most competitive solution!
13. Which glucose meters do you offer?
Diabetes Care Club offers a full selection of state-of-the-art glucose meters and related testing supplies; including batteries, test strips, control solution, lancets and lancing devices. Browse our Product Store for the brand names you've learned to trust - and the most current products designed for fast test results and minimum discomfort.
14. How are you different from other diabetes suppliers?
We feel strongly that Diabetes Care Club offers the best products at the best prices, the best benefits - and the most courteous, professional service and support. All with a 100% Satisfaction Guarantee. The best way for you to see how we're different is to browse this site, review the benefits of membership and give a call, toll-free at 1-800-856-3162, to talk to one of our Diabetic Care Coordinators with any questions you may have. We think you'll be convinced!
15. What if I can't afford my diabetes testing supplies?
Medicare covers a blood and glucose meter, meter strips, lancets, lancet devices, batteries and control solution for diabetic patients - and typically pays 80% of the cost. If you have a secondary insurance policy, it may cover the remaining 20%, so you could receive your supplies at no cost to you. If you don't have secondary coverage, Diabetes Care Club offers a Financial Waiver Program, which waives the 20% not covered by Medicare for those who qualify. Call us toll-free at 1-800-856-3162to find out exactly what your plan(s) cover.
16. How do I join?
To become a Club member simply call 1-800-856-3162. We will verify your insurance benefits or Medicare status, notify your doctor and sign you up as a new Diabetes Club Member. It's that easy!
Don't see your question here... or need more information?
